Privacy Notice


Effective as of May 25, 2018


Here at Writeperfect Ltd., a private limited company (registry code HE346067 ; registered office address: 1-3 Boumpoulinas, Bouboulina Building, Office 42, 1060, Nicosia, Cyprus) we respect your privacy and we are committed to processing personal data of our users/customers in a secure and manner in line with our legal obligations.


1. What data we collect


Our Privacy Policy governs the use and storage of your personal data. You can see our Privacy Policy on the website which detail our processing.


Writeperfect Ltd. is a Controller of the personal data you (data subject) provide us. We may collect the following types of personal data from you within the following website:



  • contact details such as your email address and phone number;

  • data that identifies you such as your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version;

  • your birthday details in order to send you special discount offers;

  • data on how you use the website such as your URL clickstreams (the path you take through the website), goods/services viewed, page response times, download errors, how long you stay on webpages, what you do on those pages, how often, and other actions.


2. Why we need it


Writeperfect Ltd. collects your personal data in order:



  • Provide services;

  • Keep the website running;

  • Improve the website;

  • for customer support;

  • for marketing purposes (with your consent)


Writeperfect Ltd. will not sell or provide your data to any third party where you have not provided your consent to do so. All other data is processed in accordance with the General Data Protection Regulation (GDPR) 2018 and other applicable laws.


3. How Writeperfect collects personal data:


Writeperfect Ltd. collects data when you interact with its website, especially when



  • you browse any page of the website;

  • Writeperfect Ltd. calls you;

  • you use the website;

  • you receive emails from Writeperfect Ltd.;

  • you chat with Writeperfect Ltd. for customer support;

  • you connect integrations;

  • you opt-in to marketing emails.


4. What we do with it


Your personal data is processed by Writeperfect Ltd., located in Cyprus. Hosting and storage of your data takes place within the European Economic Area (EEA) but our current organizational and administrative structure requires to transfer some part of your data to non-EEA countries, namely – in Kyiv, Ukraine and this data will be processed by the Company’s Research and Development Department. The employees and contractors of the Company’s Research and Development department are bound by the respective agreements, Company’s internal policies and Information Security Policy. All the activities with personal data outside the EEA are performed at the secured premises. Any such transfer of data will only be in connection with the services that Writeperfect Ltd. provides and Writeperfect Ltd. will ensure that the data is protected to a level which meets the requirements of EU law.


By providing your data to us you agree to this transfer taking place.


No third party providers have access to your data, unless specifically required by law, there is a legitimate interest, where you have consented with us to do so, or in order to fulfil our services to you.


5. How long we keep it


Writeperfect Ltd. will delete your personal data from the databases no later than 6 years from the last time you used the website according to the effective legislation of the Republic of Cyprus.


6. What are your rights?


You have the right to access to any data that we hold relating to you. Requests must be made in writing and proof of identification is required to protect your data and to ensure it is not disclosed to unauthorised parties.


Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this data, rectify it or have it deleted.


In the event that you wish to complain about how we have handled your personal data, please contact in writing to Writeperfect Ltd. We will then look-into your complaint and work with you to resolve the matter.


To look threw the detailed scope of your rights, please, read our Privacy Policy below.


If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Commissioner for Personal Data Protection in Cyprus (http://www.dataprotection.gov.cy) and file a complaint with them.


Privacy Policy


Effective as of May 25, 2018


1. Purpose and Scope


Writeperfect Ltd., a private limited company (registry code HE346067 ; registered office address: 1-3 Boumpoulinas, Bouboulina Building, Office 42, 1060, Nicosia, Cyprus), hereinafter referred to as the “Company”, strives to comply with applicable laws and regulations related to Personal Data protection in countries where the Company operates. This Policy sets forth the basic principles by which the Company processes your personal data, and indicates the responsibilities while processing personal data.


The Company does not knowingly attempt to solicit or receive information from children under 16 years of age.


The Company acknowledges and understands that you are aware of and care about your own personal privacy interests, and the Company takes that seriously. This Privacy Policy describes the policies and practices with regard to the collection and use of your personal data, and sets forth your privacy rights. The Company recognizes that data privacy is an ongoing responsibility, and, therefore, the Company will from time to time update this Privacy Policy and its privacy practice as the Company undertakes new personal data practices or adopt new privacy policies.


2. Company’s website


The Company controls and manages grademiners.com – hereinafter the “Website”) which may collect particular data for its business purposes.


3. Definitions of legal bases for the processing


Consent – your clear agreement to the processing of your personal data for a specific purpose.


Contract – the reason why the processing is necessary based on a contract you have with the Company, or because the Company has asked you to take specific steps before entering into that contract.


Legitimate Interests – the reason why the processing your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:



  • gaining insights from your behaviour on the Website;

  • delivering, developing and improving the Website;

  • enabling the Company to enhance, customise or modify the Website and services;

  • determining whether marketing campaigns are effective;

  • enhancing data security.


4. Consent rule


If you have given consent to the processing of your data you can freely withdraw such consent at any time by emailing the Company to support@grademiners.com.


If you do withdraw your consent, and if the Company does not have another legal basis for the processing of your data, then the Company will stop the processing of your personal data.


If the Company has another legal basis for the processing of your data, then the Company may continue to do so subject to your legal interests and rights.


5. Company’s responsibilities


If you are a registered user or a visitor to the Website the Company acts as the ‘data controller’ of personal data. This means that the Company determines how and why your data are processed.


6. Your responsibilities


Read this Privacy Policy carefully.


If you provide the Company with personal data about other individuals, the Company will only employ that data for the special reason for which it was provided to the Company. By sending the data, you confirm that you have the right to dispose to process the data on your behalf in accordance with this Privacy Policy.


Treat your personal data confidential and secure.


7.Collected data


The Company collects data when you interact with its Website, especially when:



  • you browse any page of the Website;

  • the Company calls you;

  • you use the Website and receive services;

  • you receive emails from the Company;

  • you chat with the Company for customer support;

  • you connect integrations;

  • you opt-in to marketing emails.


The Company collects the following categories of data:



  • contact details such as your email address and phone number;

  • data that identifies you such as your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version;

  • your birthday details in order to send you special discount offers;

  • data on how you use the website such as your URL clickstreams (the path you take through the website), goods/services viewed, page response times, download errors, how long you stay on webpages, what you do on those pages, how often, and other actions.


The recipients of the collected data are the highest management level of the Company, its employees and contractors, and other third party service providers mentioned below.


The Company stores your billing data, such as 4 last digits of your credit/debit card, merchant unique ID or receipt ID or your payment email account exclusively in order to receive acknowledgment on successful payment transactions for our services from our secure payment processors accounts according to the rules and regulations of such payment processors. The Company shall not transfer your billing data to any third parties.


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